Terms of Service
Terms of Service
These Terms of Service explain the rules and conditions that apply when you browse, access or purchase NBA jerseys and basketball apparel from Hoops Jersey Zone.
1. Acceptance of These Terms
By accessing or using the Hoops Jersey Zone website, you agree to comply with these Terms of Service, together with any other policies or conditions published on our website.
If you do not agree with these Terms of Service, please do not use the website or place an order through the website.
These Terms apply to visitors, customers and other users of the Hoops Jersey Zone website, including customers purchasing NBA jerseys, basketball jerseys and related apparel.
2. About Hoops Jersey Zone
Hoops Jersey Zone is an online store focused on NBA jerseys, basketball apparel, player-inspired jersey styles, team-focused basketball apparel and retro basketball fashion.
Product availability, colors, sizes, customization options and other product details may vary between individual product listings.
3. Product Information
We make reasonable efforts to present product descriptions, photographs, sizes, colors and other product information as accurately as possible.
However, the appearance of a product may vary slightly depending on screen settings, lighting, photography and manufacturing characteristics.
- Product availability may change without prior notice.
- Some sizes or styles may become unavailable after an order is placed.
- Product colors may appear slightly different on different displays.
- Product measurements may have reasonable manufacturing tolerances.
- Product details should be reviewed carefully before purchase.
4. NBA Jerseys and Product Selection
Our collection focuses on NBA basketball jerseys and related basketball styles. Product listings may include current player styles, team-focused designs, retro basketball looks and other jersey-inspired apparel.
Where a product page provides player, team, size or customization information, customers are responsible for reviewing the selected information before completing checkout.
5. Orders
When you place an order through Hoops Jersey Zone, you are submitting a request to purchase the products selected during checkout.
An order may be subject to review before processing. We reserve the right to cancel or decline an order where there is a legitimate reason, including product availability, pricing errors, payment problems, suspected fraudulent activity or other circumstances affecting the transaction.
If an order is cancelled by us after payment has been received, any applicable refund will be processed according to the circumstances of the cancellation.
6. Prices and Payment
Product prices are displayed on the website or during checkout and may change from time to time.
The total amount payable for an order is determined during checkout based on the products selected and any applicable shipping charges, taxes or other charges displayed before payment where applicable.
Payment must be successfully authorized before an order can proceed to processing.
Payment Authorization
Orders may be subject to payment authorization and security checks before processing.
Pricing Errors
If a clear pricing or listing error is identified, we may contact the customer before proceeding with the affected order.
7. Shipping and Delivery
We provide delivery options for eligible destinations shown during the ordering process. Available shipping methods, estimated delivery times and applicable charges may vary depending on destination and other order conditions.
Delivery estimates are provided for planning purposes and may be affected by customs processing, carrier delays, weather, public holidays, address issues and other circumstances outside our reasonable control.
Customers are responsible for providing accurate delivery information during checkout.
8. Returns and Refunds
Returns and refunds are handled according to the Hoops Jersey Zone Return & Refund Policy.
Eligible products may generally be returned within 30 days of the order date, subject to the conditions described in the Return & Refund Policy.
Customers should review the Return & Refund Policy before purchasing, particularly when ordering personalized NBA jerseys or products with special customization.
9. Personalized Products
If a product listing provides customization options, the customer is responsible for checking the selected name, number, size and other customization details before submitting the order.
Personalized NBA jerseys may not be eligible for standard returns because they are prepared according to the customer's selected customization.
Where a customization error is caused by Hoops Jersey Zone or a personalized product has a confirmed defect, the customer should contact customer service as soon as possible for assistance.
10. Customer Responsibilities
When using our website, customers agree to provide accurate information and use the website for lawful purposes.
- Provide accurate name, contact and delivery information.
- Review product size and customization details before ordering.
- Use valid payment information for purchases.
- Keep order information reasonably secure.
- Use the website in accordance with applicable laws.
- Do not interfere with the operation or security of the website.
- Do not use automated or deceptive methods to abuse website functions.
11. Prohibited Activities
You may not use the Hoops Jersey Zone website to engage in activities that could damage the website, its users or its operation.
- Attempting to gain unauthorized access to website systems.
- Introducing malicious software or harmful code.
- Attempting to interfere with website security or functionality.
- Using the website for fraudulent transactions.
- Misusing customer service or return processes.
- Collecting information from other users without authorization.
- Using website content for unlawful purposes.
12. Intellectual Property
Unless otherwise indicated, website layout, written content, graphics, photographs, page designs, logos, visual elements and other original materials made available by Hoops Jersey Zone may be protected by applicable intellectual property laws.
You may access and use website content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify or commercially exploit website materials without appropriate permission.
13. Third-Party Services
Our website may rely on third-party services to support functions such as payment processing, delivery, website hosting, analytics, communication or other technical services.
Third-party services may operate under their own terms and privacy policies. Where a third-party service is required to complete a transaction or provide a requested function, its applicable terms may also apply to that service.
14. Website Availability
We aim to keep the Hoops Jersey Zone website available and functioning properly, but we cannot guarantee uninterrupted access at all times.
Temporary interruptions may occur because of maintenance, technical issues, hosting problems, network conditions, security measures or circumstances outside our reasonable control.
15. Limitation of Liability
To the extent permitted by applicable law, Hoops Jersey Zone will not be responsible for losses resulting from circumstances beyond our reasonable control, including carrier delays, customs processing, network failures, third-party service interruptions or inaccurate information supplied by the customer.
Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot lawfully be excluded or limited under applicable law.
16. Changes to These Terms
We may update these Terms of Service when necessary to reflect changes to our website, products, services, business practices or applicable requirements.
The updated version will be published on this page. Continued use of the website after an updated version is published may constitute acceptance of the revised Terms to the extent permitted by applicable law.
17. Applicable Law and Consumer Rights
These Terms are subject to applicable laws and regulations. Nothing in these Terms is intended to remove or reduce mandatory consumer rights that apply to customers in their place of residence.
Where mandatory local consumer protections apply, those protections remain unaffected by these Terms.
18. Contact Hoops Jersey Zone
If you have questions about these Terms of Service, an order, an NBA jersey product or any other website-related matter, please contact our customer service team.
Email: jerseyprocare@hotmail.com